{"id":1089,"date":"2025-11-13T14:39:01","date_gmt":"2025-11-13T13:39:01","guid":{"rendered":"https:\/\/cosmopolita-hotel.com\/?page_id=1089"},"modified":"2025-11-13T14:58:34","modified_gmt":"2025-11-13T13:58:34","slug":"legal-notices-and-privacy-policy","status":"publish","type":"page","link":"https:\/\/cosmopolita-hotel.com\/es\/legal-notices-and-privacy-policy\/","title":{"rendered":"Legal notices &#038; privacy policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1089\" class=\"elementor elementor-1089\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8586e6c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8586e6c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0d2296b\" data-id=\"0d2296b\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f8ae54e elementor-widget elementor-widget-heading\" data-id=\"f8ae54e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><br \/>Legal Notice<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a7799f elementor-widget elementor-widget-text-editor\" data-id=\"0a7799f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Legal Notice and Website Privacy Policy<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab855ab elementor-widget elementor-widget-text-editor\" data-id=\"ab855ab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This Privacy Policy describes how <strong>SHOPA S.A.<\/strong>, with registered address in Spain (hereinafter<br \/>\u201cwe\u201d, \u201cour\u201d, or \u201cthe Company\u201d), collects, uses, and protects personal information in accordance<br \/>with the <strong>General Data Protection Regulation (EU) 2016\/679 (GDPR) <\/strong>and the<strong> Spanish<\/strong><br \/><strong>Organic Law 3\/2018 of 5 December on the Protection of Personal Data and Guarantee of<\/strong><br \/><strong>Digital Rights (LOPDGDD).<\/strong><br \/>This Privacy Policy applies to the website operated by <strong>SHOPA S.A.<\/strong> under the domain<br \/><strong><a class=\"legal-link\" href=\"\/\">https:\/\/cosmopolita-hotel.com\/<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d191d0e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d191d0e\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-94b53bd elementor-section-content-bottom elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"94b53bd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8385438\" data-id=\"8385438\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9bdb671 elementor-widget elementor-widget-heading\" data-id=\"9bdb671\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Data Controller<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2cd3dd elementor-widget elementor-widget-text-editor\" data-id=\"f2cd3dd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>SHOPA S.A.<\/strong><\/p><div>Address: <strong><a class=\"legal-link\" href=\"https:\/\/maps.app.goo.gl\/WvjxDtD4CfKJLdBa8\">Carrer Pineda del Mar, 1, 17250 Platja d&#8217;Aro, Girona<\/a><\/strong><\/div><div>Email: <strong><a class=\"legal-link\" href=\"mailto:info@cosmopolita-hotel.com\">info@cosmopolita-hotel.com<\/a><\/strong><\/div><div>Phone: <strong><a class=\"legal-link\" href=\"tell:+34972816333\">+34 972 816\u00a0333<\/a><\/strong><\/div><div>Website: <strong><a class=\"legal-link\" href=\"\/\">https:\/\/cosmopolita-hotel.com\/<\/a><\/strong><\/div><p>We are responsible for ensuring that your personal data is processed lawfully, fairly, and<br \/>transparently.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bdf96a elementor-widget elementor-widget-heading\" data-id=\"3bdf96a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Personal Data We Collect\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-773aad7 elementor-widget elementor-widget-text-editor\" data-id=\"773aad7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We may collect the following categories of personal data:<\/p><ul><li>Identification and contact information (name, email, phone, address).<\/li><li>Booking and accommodation details (check-in\/out dates, preferences, payment data)<\/li><li>Communications with us (emails, forms, chat messages).<\/li><li>Website usage data (cookies, IP address, browser, device data).<\/li><\/ul><p>We do not collect special category data unless strictly necessary and always with your explicit<br \/>consent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bac07fe elementor-widget elementor-widget-heading\" data-id=\"bac07fe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Purpose of Data Processing\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-041fab9 elementor-widget elementor-widget-text-editor\" data-id=\"041fab9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your personal data may be processed for the following purposes:<\/p><ul><li>Managing reservations, check-ins, check-outs, and guest services.<\/li><li>Communicating with guests before, during, and after their stay.<\/li><li>Complying with legal, tax, and regulatory obligations.<\/li><li>Improving our services and the user experience.<\/li><li>Sending promotional or informational communications (only with your prior consent).<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-626887b elementor-widget elementor-widget-heading\" data-id=\"626887b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Legal Basis for Processing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13021ee elementor-widget elementor-widget-text-editor\" data-id=\"13021ee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The processing of your personal data is based on one or more of the following legal grounds:<\/p><ul><li style=\"list-style-type: none;\"><ul><li>Performance of a contract (hotel booking or accommodation services).<\/li><li>Legal obligations (tax, police guest registry, and compliance).<\/li><li>Legitimate interest (service improvement, fraud prevention).<\/li><li>Consent (for marketing and optional communications).<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89f817f elementor-widget elementor-widget-heading\" data-id=\"89f817f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Data Retention<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adfde06 elementor-widget elementor-widget-text-editor\" data-id=\"adfde06\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your data will be stored only as long as necessary to fulfil the purposes stated above and to<br \/>comply with applicable laws.<br \/>After that, the data will be securely deleted or anonymised.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3190a62 elementor-widget elementor-widget-heading\" data-id=\"3190a62\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Data Sharing and Transfers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e20ee4f elementor-widget elementor-widget-text-editor\" data-id=\"e20ee4f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your data may be shared only with:<\/p><ul><li>Service providers assisting us with bookings, IT management, or payments.<\/li><li>Public authorities when required by law (e.g., guest registry with police).<\/li><\/ul><p>All third-party processors act under contractual obligations compliant with GDPR and<br \/>LOPDGDD.<br \/>We do not transfer data outside the European Economic Area (EEA) unless adequate safeguards<br \/>are in place.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c4690b elementor-widget elementor-widget-heading\" data-id=\"8c4690b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Your Rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c121175 elementor-widget elementor-widget-text-editor\" data-id=\"c121175\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Under the GDPR and the LOPDGDD, you have the following rights:<\/p><ul><li>Access, rectify, or delete your personal data.<\/li><li>Restrict or object to processing.<\/li><li>Request data portability.<\/li><li>Withdraw consent at any time.<\/li><\/ul><p>To exercise these rights, please contact us at <a href=\"mailto:info@cosmopolita-hotel.com\"><strong>info@cosmopolita-hotel.com<\/strong><\/a><br \/>You may also file a complaint with the Spanish Data Protection Agency (AEPD):<br \/><a class=\"legal-link\" href=\"https:\/\/www.aepd.es\/\"><strong>www.aepd.es<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-143d74b elementor-widget elementor-widget-heading\" data-id=\"143d74b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Children\u2019s Data<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2571ffe elementor-widget elementor-widget-text-editor\" data-id=\"2571ffe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In accordance with Spanish law, minors under <strong>14 years of age<\/strong> cannot provide personal data<br \/>without the consent of their parents or legal guardians.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3578f00 elementor-widget elementor-widget-heading\" data-id=\"3578f00\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Data Security<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b634c elementor-widget elementor-widget-text-editor\" data-id=\"74b634c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We implement appropriate technical and organisational measures to protect personal data from<br \/>loss, misuse, unauthorised access, alteration, or disclosure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-175a7ca elementor-widget elementor-widget-heading\" data-id=\"175a7ca\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Updates to This Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a78785 elementor-widget elementor-widget-text-editor\" data-id=\"4a78785\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We may update this Privacy Policy from time to time. The latest version will always be available<br \/>at <strong><a class=\"legal-link\" href=\"\/\">https:\/\/cosmopolita-hotel.com\/<\/a><\/strong><\/p><p><strong>SHOPA S.A.<\/strong><br \/>Committed to privacy, transparency, and responsible data management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-feed634 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"feed634\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Legal Notice Legal Notice and Website Privacy Policy This Privacy Policy describes how SHOPA S.A., with registered address in Spain (hereinafter\u201cwe\u201d, \u201cour\u201d, or \u201cthe Company\u201d), collects, uses, and protects personal information in accordancewith the General Data Protection Regulation (EU) 2016\/679 (GDPR) and the SpanishOrganic Law 3\/2018 of 5 December on the Protection of Personal Data [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1089","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Legal notices &amp; 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